Our Products & Services

 

 

All of our memorable number prices include VAT and we will provide you with a UK VAT invoice

 

 

Phone Numbers Store sells and rents the largest variety of highly memorable UK landline (01 & 02) telephone numbers for companies, businesses and organisations of all sizes. Our numbers are sourced across a large number of UK telecoms operators including Openreach and all are fully portable under the current industry porting processes.

 

 

To help your cashflow, we have 12 and 24 month payment plans available with our Rent/Purchase options.  This means that you can spread the cost of purchasing your memorable over either 12 or 24 months via direct debit in the same was as you would if you were buying a car on hire/purcase. In some circumstances, we can offer you Terms to purchase your number over 3 months with 3 paymets collected by direct debit – please ask our team for more information on this, if this option is of interest to you.

 

We have a few simple options for you…

 

 

Option A – Buy a number and own it outright

You own the number! You can do any of the following:

    • Have the number forwarded to your existing landline or mobile number
      • On a monthly rental basis from £8 per month giving you unlimited incoming calls if forwarded to a landline and just 1ppm if delivered to a UK  mobile number issued by O2, Vodafone, EE or 3 – please note that calls routing to numbers not issued by these networks may well be charged at a higher price – if you are unsure, please ask us.
      • On a charge per call basis with no monthly rental with alls delivered to a UK landline or mobile costing 24p per call, plus 6p per minute.
    • Have the number forwarded to up to 5 existing landlines or mobile numbers at the same time or one after another with the ability to play welcome announcements to your callers, have music while queuing and voicemail from just £9.60 per month with a one-off £14.40 set-up fee, giving you unlimited incoming calls if forwarded to a landline and just 1ppm if delivered to a mobile!
    • Have it on an XL Mobile SIM card that works on the EE network with unlimited calls to UK mobiles and landlines, unlimited texts and 5Gb of data all for just for just £27.24 per month
    • Have it on our hosted voice phone service for just £7.86 per month**
    • Transfer/ port the number away to another provider

 

Option B – Connect & rent a number

You rent the number! You can do any of the following:

  • Have the number forwarded to your existing landline or mobile number
    • On a monthly rental basis from £12 per month giving you unlimited incoming calls if forwarded to a landline and just 1ppm if delivered to a UK  mobile number issued by O2, Vodafone, EE or 3 – please note that calls routing to numbers not issued by these networks may well be charged at a higher price – if you are unsure, please ask us.
    • On a charge per call basis with no monthly rental with alls delivered to a UK landline or mobile costing 24p per call, plus 6p per minute.
  • Have the number forwarded to up to 5 existing landlines or mobile numbers from just £9.60 per month with a one-off £14.40 set-up fee, giving you unlimited incoming calls if forwarded to a landline and just 1ppm if delivered to a UK  mobile number issued by O2, Vodafone, EE or 3 – please note that calls routing to numbers not issued by these networks may well be charged at a higher price.  If you are unsure, please ask us.
  • Have it on an XL Mobile SIM card that works on the EE network with unlimited calls to UK mobiles and landlines, unlimited texts and 5Gb of data all for just for just £27.24 per month
  • Have it on our hosted voice phone service for just £7.86 per month**
  • You can purchase the number at any time for the price shown on our website at the time of renting, less the connection charge you paid, so you never lose out by renting first.

 

Option C – Rent/Purchase a number over 12 or 24 months

You will own the number after the final payment in month 12 or 24! You can do any of the following during the rental period:

  • Have the number forwarded to your existing landline or mobile number within the monthly rental cost giving you unlimited incoming calls if forwarded to a landline and just 1ppm if delivered to a UK  mobile number issued by O2, Vodafone, EE or 3 – please note that calls routing to numbers not issued by these networks may well be charged at a higher price – if you are unsure, please ask us.
  • Have the number forwarded to up to 4 existing landlines or mobile numbers at the same time or one after another with the ability to play welcome announcements to your callers, have music while queuing and voicemail from just £9.60 per month with a one-off £14.40 set-up fee, giving you unlimited incoming calls if forwarded to a landline and just 1ppm if delivered to a mobile!
  • Have it on an XL Mobile SIM card that works on the EE network with unlimited calls to UK mobiles and landlines, unlimited texts and 5Gb of data all for just for just £27.24 per month
  • Have it on our hosted voice phone service for just £7.86 per month**
  • Transfer/ port the number away to another provider once paid for in full
  • Pay the outstanding balance off at any time during the 12 or 24 month period

 

XL Premier Service

We can provide basic call delivery to a single number (either a mobile or a landline) and this is included free of charge with your monthly rental & routing charge.

 

XL Premier service has the following functionality – you don’t have to have all of it, you can pick and choose the elements that you want:

  • Your inbound calls can be delivered to up to 4 target numbers (landlines or mobiles), in rotation
  • You can choose how long each target number rings for before moving to the next one
  • Enforced ringing so caller always hears same ringing whilst we try the target numbers
  • You can play a greeting to your caller e.g. Welcome to ABC Taxis
  • Callers can be routed to voicemail if no-one is available, and that voicemail is delivered to you by email
  • A whisper can be played to you so that you know the call has arrived through your memorable number and not directly to your landline or mobile number
  • You have the ability to transfer calls through to nominated locations (e.g. taxi office or colleagues’ mobiles)
  • You have full portal access to change your greeting, target numbers, and see all your calls

 

All of this costs just £14.40 to set-up and then £9.60 per month

Please note that calls delivered to mobile numbers issued by O2, Vodafone, EE or 3 incur a routing charge of 1ppm – please note that calls routing to numbers not issued by these networks may well be charged at a higher price.  If you are unsure, please ask us.

 

Taxi Connect Direct

Overview

Allows a caller to dial a telephone number and for up to 5 telephones (landlines or mobiles) to ring at the same time.

For Passengers

  • Passenger dials a published telephone number, speaks to the taxi driver, and get picked up.
  • Passenger pays taxi driver as usual.
  • Connect directly to a driver to book your ride.

For Drivers

  • Use existing published telephone numbers (or get a new memorable ones).
  • Drivers are paid directly by passenger as usual.
  • Drivers can opt themselves in and out of receiving calls (optional).
  • Drivers can be alerted that the incoming call is a taxi passenger call upon answer rather than just a general call to their mobile phone number (optional).
  • Drivers can be asked if they wish to accept the call by pressing a key on their telephone keypad before speaking to caller – this stops mobile voicemail answering calls automatically (optional).

Back-end Operation

  • Unlimited drivers to be added to platform.
  • Up to 5 drivers can be called concurrently and first to answer will get the call.
  • Management of who’s opted in to receive calls at any time.
  • Play welcome message to caller e.g., You’re through to ABC Taxis.
  • Block nuisance callers’ numbers.
  • Set operational times and days and play a message to callers out of hours.
  • Ability to opt drivers in and out of receiving calls.
  • Allow drivers to know if call is a taxi call before speaking to caller (optional at no extra cost).
  • Allow driver to press a key on their telephone keypad to choose to accept a call – this stops calls going to drivers’ mobile voicemail services (optional at no extra cost).
  • Calls can be recorded and kept for agreed time (optional – additional cost).

Costs (INC. VAT)

OPTION 1

  • One-off Service set-up cost from £130.80 and no monthly charge
  • Per inbound customer call cost of 24p (plus 6p per minute after the first minute)
  • Call recording set-up cost of £33 and Monthly cost of £9.80

OPTION 2

  • One-off Service set-up cost from £130.80 and a monthly charge of £32.70
  • No per inbound customer call cost, other than what you are already paying for your memorable number with us
  • Call recording set-up cost of £33 and Monthly cost of £9.80

 

XL Mobile SIM

We can give you a SIM card or an eSIM with your new memorable landline or mobile number on it. The SIM card will work in any unlocked handset and uses EE’s network to give you the best signal wherever you are. You have unlimited calls and texts too! You can your memorable number as caller ID automatically or you can choose to present a different number such as your business or home number instead. You can bring your existing mobile numbers across as well – our SIM cards and eSIM’s support multiple mobile and landline numbers, so no need to carry more than one handset anymore! If you choose to have multiple SIM cards with us, you can also have short dialling between phones by just using a 4-digit extension number call and of course these calls are free. All of this including unlimited calls to UK landlines and mobiles, unlimited texts to UK mobiles and 5GB of data for just £20.70 inc. VAT.

With 10 GB the cost is £27.24 inc. VAT per month and with 40Gb per month, the cost is £35.70 INC VAT per month.

 

XL Hosted Voice Service with a VoIP phone (XLHV)

 

XLHV is offered with a choice of four phones or you can use a softphone such as PortSIP UC

  • Fanvil X3SP
  • Fanvil X210
  • Fanvil X5U
  • Fanvil W610

 

If using a physical phone, simply plug the phone into a broadband router or use a Wi-Fi dongle to connect to a wireless network (Dongle is only available with the X210).

Route a chosen telephone number to the phone and then receive inbound calls and make outbound calls. The SIP phone can be programmed to allow short code extensions for internal use and supports multiple inbound and outbound lines.

The phone can also be programmed to present your chosen Caller ID, allowing your business to display your chosen telephone number when making outbound calls.

  • Purchase or rent a Fanvil X3SP or X210
  • Your number will route to the phone so that you can receive incoming calls on your phone
  • Your caller ID will be sent as your memorable number when you make outgoing calls
  • You can have as many phones as you want, in any location, providing there is a broadband connection
  • You can call between phones on extension numbers free of charge
  • Your incoming calls can hunt to phones in different locations (e.g. home, office1, office2 etc..)

 

Fanvil X3SP – £89 to purchase or £4 per month to rent

Fanvil X210 – £199 to purchase or £11 per month to rent

Fanvil X5U – £129 to purchase or £7 per month to rent

Fanvil W610 – £179 to purchase or £10 per month to rent

If you are looking to use the PortSIP UC softphone, here are the settings you will need

phone numbers store

Monthly XL Hosted Voice Service Cost £7.86

No Incoming call charges

Outgoing calls billed at standard rates or using packages as below:

250 minutes to 01/02/03 numbers and top 4 mobile numbers – £3.50
500 minutes to 01/02/03 numbers and top 4 mobile numbers – £7.00
1000 minutes to 01/02/03 numbers and top 4 mobile numbers – £12.00
5000 minutes to 01/02/03 numbers and top 4 mobile numbers – £24.00

 

All prices shown INCLUDE VAT

 

XL-IP – Keep your BT phone number & phone and use via your broadband router

 

Overview

Allows you to keep you existing BT telephone number and telephone handset and use your broadband service to make & receive calls.

XL-IP gives you a special router (which is about the same footprint as an iPhone) which allows you to plug your existing analogue BT telephone handset in one end and your broadband into the other end and with our SIP account in the adapter you can make and receive calls just as before.

The Process

  • We take over your existing BT line or lines.
  • We send your XL-IP router to you in the post fully configured.
  • You plug your telephone in to the router using the white adapter supplied.
  • Your plug our router to your broadband router.
  • Your plug our router in to your power socket.
  • After about 20 seconds, you can make and receive calls as before.

What devices can I use with XL-IP?

  • Telephone handsets
  • Cordless telephones (base station plugs in to XL-IP router)
  • Fax machines
  • Modems
  • Other devices which have a standard BT connector

What will you send me?

We will send you one XL-IP box for each telephone line you have which contains everything you need:

  • XL-IP router
  • Power supply
  • BT socket to RJ11 adapter to connect your BT phone to XL-IP router
  • LAN cable

Other Information

  • If you have multiple telephone lines, you will need one of our routers for each line.
  • We can change the outgoing Caller ID number to be your existing BT number or your mobile number.
  • You can plug in to any broadband router RJ45 LAN socket.
  • Supports inbound Caller ID – no additional subscription necessary.
  • Call quality is always based on your broadband quality.

Costs

  • One-off charge for XL-IP router & set-up – £99 INC. VAT
  • Monthly service charge – £8 INC. VAT
  • Minimum Term – 3 months then monthly rolling

 

  • Outgoing calls charged at standard rates.
  • Monthly Call packages also available as below:

 

  • 250 minutes to 01/02/03 numbers and top 4 mobile numbers – £3.50
  • 500 minutes to 01/02/03 numbers and top 4 mobile numbers – £7.00
  • 1000 minutes to 01/02/03 numbers and top 4 mobile numbers – £12.00
  • 5000 minutes to 01/02/03 numbers and top 4 mobile numbers – £24.00

 

All Prices include VAT.

Telephone: 08000 445 445

Email: [email protected]

Phone Numbers Store is a trading name of Toffoo Limited – Business Established in 2011