Taxi Connect Direct

Overview

Allows passengers who need a taxi to call a telephone number and be connected directly to a driver who is currently opted-in to receive jobs and be paid by the passenger directly upon arrival at destination.

For Passengers

  • Passenger dials a published telephone number, speaks to the taxi driver, and get picked up.
  • Passenger pays taxi driver directly for journey at destination.
  • Connect with any available opted-in driver.

For Drivers

  • Use existing published telephone numbers (or get a new memorable ones).
  • Drivers are paid directly by passenger.
  • Drivers can opt themselves in and out of receiving jobs (optional).
  • Drivers can be alerted that the incoming call is a taxi passenger call upon answer rather than just a general call to their mobile phone number (optional).
  • Drivers can be asked if they wish to accept the call by pressing a key on their telephone keypad before speaking to caller – this stops mobile voicemail answering calls automatically (optional).

Back-end Operation

  • Unlimited drivers to be added to platform.
  • Up to 50 drivers can be called concurrently and first to answer will get the call.
  • Management of who’s opted in to receive calls at any time.
  • Play welcome message to caller e.g., You’re through to ABC Taxis
  • Block nuisance callers’ numbers
  • Set operational times and days and play a message to callers out of hours.
  • Ability to opt drivers in and out of receiving jobs.
  • Allow drivers to know if call is a taxi call before speaking to caller (optional at no extra cost).
  • Allow driver to press a key on their telephone keypad to choose to accept a call – this stops calls going to drivers’ mobile voicemail services (optional at no extra cost).
  • Calls can be recorded and kept for agreed time (optional – additional cost).

Costs

One-off Service set-up cost of £75 INC. VAT and no monthly charges
Per inbound call cost of £0.24 INC. VAT (plus 6p per minute after first minute)
Call recording set-up cost of £30 INC. VAT and Monthly cost of £9 INC VAT

Taxi Connect Direct

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