Overview

Allows a caller to dial a telephone number and for up to 5 telephones (landlines or mobiles) to ring at the same time.

For Passengers

• Passenger dials a published telephone number, speaks to the taxi driver, and get picked up.
• Passenger pays taxi driver as usual.
• Connect directly to a driver to book your ride.

For Drivers

• Use existing published telephone numbers (or get a new memorable ones).
• Drivers are paid directly by passenger as usual.
• Drivers can opt themselves in and out of receiving calls (optional).
• Drivers can be alerted that the incoming call is a taxi passenger call upon answer rather than just a general call to their mobile phone number (optional).
• Drivers can be asked if they wish to accept the call by pressing a key on their telephone keypad before speaking to caller – this stops mobile voicemail answering calls automatically (optional).

Back-end Operation

• Unlimited drivers to be added to platform.
• Up to 5 drivers can be called concurrently and first to answer will get the call.
• Management of who’s opted in to receive calls at any time.
• Play welcome message to caller e.g., You’re through to ABC Taxis.
• Block nuisance callers’ numbers.
• Set operational times and days and play a message to callers out of hours.
• Ability to opt drivers in and out of receiving calls.
• Allow drivers to know if call is a taxi call before speaking to caller (optional at no extra cost).
• Allow driver to press a key on their telephone keypad to choose to accept a call – this stops calls going to drivers’ mobile voicemail services (optional at no extra cost).
• Calls can be recorded and kept for agreed time (optional – additional cost).

Costs (INC. VAT)

OPTION 1

• One-off Service set-up cost from £130.80 and no monthly charge
• Per inbound customer call cost of 24p (plus 6p per minute after the first minute)
• Call recording set-up cost of £33 and Monthly cost of £9.80

OPTION 2

• One-off Service set-up cost from £130.80 and a monthly charge of £32.70
• No per inbound customer call cost, other than what you are already paying for your memorable number with us
• Call recording set-up cost of £33 and Monthly cost of £9.80

Add a Service

XL Premier Service More Information

Taxi Connect Direct More Information

XL Hosted Voice Service with a VoIP phone (XLHV) More Information

XL-IP More Information