XL Premier Service
We can provide basic call delivery to a single number (either a mobile or a landline) and this is included free of charge with your monthly rental & routing charge.
As a bolt-on service, XL Premier service has the following functionality – you don’t have to have all of it, you can pick and choose the elements that you want:
- Your inbound calls can be delivered to up to 4 target numbers (landlines or mobiles), in rotation
- You can choose how long each target number rings for before moving to the next one
- Enforced ringing so caller always hears same ringing whilst we try the target numbers
- You can play a greeting to your caller e.g. Welcome to ABC Taxis
- Callers can be routed to voicemail if no-one is available, and that voicemail is delivered to you by email
- You can have 4 time plans based on day of week or hours of the day, and within each time plan you can still send calls to up to 4 numbers one after the other – great for businesses who need calls sending to different places at different times.
- A whisper can be played to you so that you know the call has arrived through your memorable number and not directly to your landline or mobile number
- You have the ability to transfer calls through to nominated locations (e.g. taxi office or colleagues’ mobiles)
- You have full portal access to change your greeting, target numbers, and see all your calls
All of this costs just £14.40 to set-up and then £9.60 per month
Please note that calls delivered to mobile numbers issued by O2, Vodafone, EE or 3 incur a routing charge of 1ppm – please note that calls routing to numbers not issued by these networks may well be charged at a higher price. If you are unsure, please ask us.
